Terms & Condition

BrightWrx Shop Terms and Conditions

1. Agreement to Terms

By accessing or using the BrightWrx Shop mobile application and website (the "Service"), operated by BrightWrx Inc ("Company," "we," "our," or "us"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not use our Service.

These Terms constitute a legally binding agreement between you and BrightWrx Inc.

2. Description of Service

2.1 Platform Overview

BrightWrx Shop is a B2B marketplace platform that connects Christmas light installation professionals with suppliers of lighting equipment, installation supplies, and related products.

2.2 Service Features

  • Product catalog browsing and search
  • Order placement and management
  • Communication between buyers and suppliers
  • Payment processing and transaction facilitation
  • Inventory management tools
  • Mobile application access

2.3 Platform Role

We act as an intermediary platform connecting buyers and suppliers. We do not manufacture, sell, or directly provide the products listed on our platform.

3. User Accounts and Eligibility

3.1 Account Requirements

To use our Service, you must:

  • Be at least 18 years old
  • Represent a legitimate business entity
  • Provide accurate and complete information
  • Maintain the security of your account credentials

3.2 Business Verification

We may require verification of:

  • Business license and registration
  • Tax identification numbers
  • Professional certifications
  • Identity verification of account representatives

3.3 Account Responsibilities

You are responsible for:

  • All activities under your account
  • Maintaining accurate account information
  • Protecting your login credentials
  • Notifying us of unauthorized access

3.4 Account Suspension

We reserve the right to suspend or terminate accounts for:

  • Violation of these Terms
  • Fraudulent or illegal activities
  • Providing false information
  • Abuse of the platform or other users

4. Marketplace Rules and Conduct

4.1 Permitted Uses

You may use our Service to:

  • Browse and purchase products for legitimate business purposes
  • Communicate with suppliers about products and orders
  • Manage your business procurement activities
  • Access analytics and business tools

4.2 Prohibited Activities

You may not:

  • Use the Service for personal, non-commercial purposes
  • Engage in fraudulent or deceptive practices
  • Violate any applicable laws or regulations
  • Interfere with the platform's functionality
  • Harass, abuse, or harm other users
  • Post false or misleading information
  • Attempt to circumvent platform fees or policies
  • Use automated systems to access the platform without permission

4.3 Content Standards

All content you submit must be:

  • Accurate and truthful
  • Relevant to business purposes
  • Free of offensive or inappropriate material
  • Compliant with applicable laws
  • Non-infringing on third-party rights

5. Supplier Terms

5.1 Supplier Obligations

Suppliers on our platform must:

  • Provide accurate product information and pricing
  • Maintain adequate inventory levels
  • Fulfill orders in a timely manner
  • Respond to customer inquiries promptly
  • Comply with all applicable laws and regulations

5.2 Product Listings

  • Suppliers are responsible for the accuracy of their product listings
  • We do not guarantee the availability or accuracy of listed products
  • Prices and specifications are subject to change by suppliers

5.3 Order Fulfillment

  • Suppliers are responsible for processing and shipping orders
  • We facilitate communication but do not control fulfillment
  • Delivery times are estimates provided by suppliers

6. Orders and Transactions

6.1 Order Process

  • Orders are placed directly with suppliers through our platform
  • Order acceptance is subject to supplier confirmation
  • We facilitate but do not guarantee order completion

6.2 Pricing and Payments

  • Prices are set by individual suppliers
  • Platform fees may apply to transactions
  • Payment processing is handled by third-party providers
  • All prices are subject to applicable taxes

6.3 Order Modifications and Cancellations

  • Order changes must be coordinated with suppliers
  • Cancellation policies vary by supplier
  • We do not control supplier cancellation or modification policies

6.4 Shipping and Delivery

  • Shipping is arranged between buyers and suppliers
  • Delivery times are estimates and not guaranteed
  • Risk of loss transfers according to shipping terms

7. Platform Fees and Payments

7.1 Transaction Fees

  • We may charge fees for platform usage and transactions
  • Fees will be clearly disclosed before transaction completion
  • Fee structures may vary based on user type and transaction volume

7.2 Payment Processing

  • Payments are processed through secure third-party providers
  • We do not store payment card information
  • Payment disputes should be directed to the payment processor

7.3 Refunds and Disputes

  • Product returns and refunds are handled by individual suppliers
  • Platform fees may be non-refundable
  • We may assist in dispute resolution but are not liable for outcomes

8. Intellectual Property

8.1 Platform Rights

  • We own all rights to the BrightWrx Shop platform and brand
  • Our trademarks, logos, and content are protected by law
  • You may not use our intellectual property without permission

8.2 User Content

  • You retain ownership of content you submit
  • You grant us a license to use your content for platform operations
  • You represent that you have the right to submit all content

8.3 Third-Party Content

  • Supplier product information and images are owned by suppliers
  • We do not claim ownership of supplier content
  • Users must respect third-party intellectual property rights

9. Privacy and Data Protection

9.1 Privacy Policy

Your use of our Service is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9.2 Data Usage

  • We collect and use data to provide and improve our Service
  • Business data may be shared with suppliers to facilitate transactions
  • We implement security measures to protect your information

9.3 Communications

By using our Service, you consent to receive:

  • Transactional communications related to your orders
  • Service announcements and updates
  • Marketing communications (with opt-out options)

10. Disclaimers and Warranties

10.1 Service Availability

  • We strive for continuous service availability
  • We do not guarantee uninterrupted or error-free service
  • Maintenance and updates may temporarily affect availability

10.2 Product Disclaimers

  • We do not manufacture or directly sell products
  • Product quality, safety, and compliance are supplier responsibilities
  • We make no warranties about products listed on our platform

10.3 Third-Party Services

  • Our platform may integrate with third-party services
  • We are not responsible for third-party service performance
  • Third-party terms and policies may apply

10.4 Warranty Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

11. Limitation of Liability

11.1 Liability Limits

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

11.2 Excluded Damages

WE SHALL NOT BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
  • LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES
  • DAMAGES ARISING FROM THIRD-PARTY ACTIONS
  • PRODUCT DEFECTS OR SUPPLIER PERFORMANCE

11.3 Platform Role

  • We act as an intermediary platform only
  • We are not liable for supplier or buyer actions
  • Transaction disputes are between buyers and suppliers

12. Indemnification

You agree to indemnify and hold harmless BrightWrx Inc, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your business activities conducted through the platform

13. Dispute Resolution

13.1 Informal Resolution

Before pursuing formal dispute resolution, parties agree to attempt good-faith negotiations to resolve disputes.

13.2 Binding Arbitration

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

13.3 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.

13.4 Governing Law

These Terms are governed by the laws of [STATE], without regard to conflict of law principles.

14. Termination

14.1 Termination by You

You may terminate your account at any time by contacting us at support@brightwrx.com or through your account settings.

14.2 Termination by Us

We may terminate or suspend your access immediately for:

  • Violation of these Terms
  • Fraudulent or illegal activities
  • Extended periods of inactivity
  • Business or legal reasons

14.3 Effect of Termination

Upon termination:

  • Your access to the Service will cease
  • Outstanding obligations remain in effect
  • Certain provisions of these Terms will survive termination

15. Modifications to Terms

15.1 Updates

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our platform.

15.2 Notification

We will notify users of material changes through:

  • Email notifications to registered users
  • In-app notifications
  • Website announcements

15.3 Continued Use

Your continued use of the Service after changes constitutes acceptance of the modified Terms.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and BrightWrx Inc.

16.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

16.3 Assignment

You may not assign your rights under these Terms without our written consent. We may assign our rights at any time.

16.4 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

16.5 No Waiver

Our failure to enforce any provision does not constitute a waiver of our rights.

17. Regulatory Compliance

17.1 Business Regulations

Users must comply with all applicable business licensing and regulatory requirements in their jurisdiction.

17.2 Tax Obligations

Users are responsible for all applicable taxes related to their transactions and business activities.

17.3 Import/Export

Users must comply with all applicable import/export laws and regulations for their transactions.

17.4 Safety Standards

Products and installations must comply with applicable safety codes and standards.

18. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: support@brightwrx.com
Company: BrightWrx Inc
Legal Inquiries: legal@brightwrx.com

19. Acknowledgment

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.